Adjusting Orthoses: Simple Solutions To Common Complaints
February 2014
Troubleshooting orthoses is a vital skill when a patient returns with a complaint about the prescribed device. This author presents a guide to remediating common problems, including addressing arch irritation, how to add valgus extensions and keys to adjusting orthoses for shoe fit.
There are several skill sets that are required for an accomplished practitioner of orthotic therapy. Those include the ability to analyze a patient’s biomechanics in a manner that allows for the determination of proper mechanical therapy; the ability to write an orthosis prescription that addresses the patient’s issues; and the ability to take a proper cast or image of the foot. The final critical skill set, and the one that I will address in this article, is the ability to troubleshoot and adjust orthoses.
Over the past decades, there has been a decreased emphasis in podiatric schools and residencies on orthotic therapy education, including education focused on orthotic troubleshooting, modifications and adjustments. In addition, most podiatric continuing education programs poorly address orthotic therapy.
Practitioners who wish to advance their orthotic therapy practice have several options to enhance their skills. One of the most effective and easiest methods is to use orthotic labs that have podiatric consultants on staff. Look for labs that have a podiatrist available for consultation every business day and then use them. At least initially, request a consult on every patient for whom you prescribe orthoses. Not only will you likely write a more effective prescription but you will be learning at the same time. The best labs will have consultants who closely follow the literature pertaining to orthotic therapy. Also, look for labs that encourage you to send pictures and videos of your patients to the consultants.
Other methods to enhance skills include visiting the offices of podiatrists who specialize in orthotic therapy and, if you can find them, attending seminars that incorporate an orthotic therapy component.
• Korex for Morton’s/reverse Morton’s extensions, varus/valgus extensions, aperture
• Poron for cushioning
• Self stick metatarsal pads
• Self stick wedges
Talk to the podiatric consultants at your orthotic lab about the most useful equipment and materials to use in the office for orthotic modifications. If you have the option, a visit to an orthotic lab can provide a useful lesson on orthotic adjustments.
Continued symptoms. In these cases, the patient may find the orthosis comfortable but continues to have symptoms. If there are orthotic adjustments that might further reduce symptoms, then an orthosis adjustment is called for.
New symptoms. In this situation, patients may not notice any direct irritation from the orthoses and they may have had resolution of their original symptoms, but they now have developed new symptoms. For example, patients may develop knee pain when they wear a new orthosis they received for treatment of plantar fasciitis.
Shoe fit. Either due to poor shoe choices or poor communication, patients may find that their orthoses will not fit in the shoes they plan to wear.
In a 1996 cadaveric study, researchers demonstrated that orthoses that conform closely to the arch of the foot more effectively reduce plantar fascia tension.1
Another study focused on the effect of a total contact insert and a metatarsal pad on metatarsal head peak plantar pressures and pressure-time integrals.2 The study authors concluded that the total contact insert and metatarsal pad led to substantial and additive pressure decreases under the metatarsal heads. By increasing the contact area of weightbearing forces, the total contact insert lowers excessive pressures at the metatarsal heads.
Roukis and colleagues concluded that preventing first ray plantarflexion led to hallux limitus.3 The authors also found that when the first ray could plantarflex, there was an increase in available first metatarsophalangeal joint (MPJ) dorsiflexion. This study shows that orthotic devices that conform close to the arch, thus preventing first ray dorsiflexion, will enhance windlass function.
Harradine found that increasing heel eversion, which dorsiflexes the first ray as the medial forefoot is forced into the supporting surface, reduces the first MPJ’s available dorsiflexion.4
These studies indicate that orthoses that prevent first ray dorsiflexion — usually devices that conform close to the arch when the first ray is dorsiflexed — enhance hallux dorsiflexion.
Although there is evidence that “total contact” orthoses can be more effective for plantar fasciitis, metatarsalgia and hallux limitus, these higher arched orthoses also lead to more potential for direct arch irritation by the orthosis. Accordingly, in order to provide patients with the best possible clinical outcomes, it is imperative that orthotic therapy practitioners be adept at adjusting for this issue.
The most effective method to adjust for arch irritation depends on the orthotic’s material.
Polypropylene and other plastics. Arch irritation occurs when there is more force on the foot than the patient finds comfortable. To easily decrease this force on a polypropylene orthosis, grind the orthosis from the bottom to make it thinner and more flexible. One great advantage of this technique is that one can localize the adjustment to the portion of the orthosis that is causing irritation. Another advantage is that clinicians can address the force without changing the shape of the orthosis.
A recommended technique is to mark the bottom of the orthosis where the patient is feeling excessive pressure. A Sharpie pen works well for this. Then simply grind the orthosis from the bottom just enough to remove the pen mark. This is usually enough to increase the flexibility of the orthosis slightly. Then let the patient try the orthosis. If the patient is comfortable, then you are done. If he or she still feels too much pressure, repeat the procedure until the orthosis feels comfortable. This technique allows a gradual increase in flexibility and helps prevent an overly flexible orthosis.
Carbon fiber. Carbon fiber orthoses (often called “graphite”) are more difficult to adjust as one cannot grind them thinner without the risk of the device fracturing. Clinicians can heat adjust most of the carbon fiber materials. With this material, this is the most effective method to decrease orthosis arch irritation. The disadvantage of heat adjustment, however, is the risk of losing the shape of the arch. This is a primary reason that I prefer polypropylene orthoses over carbon fiber.
Several studies, for example, have demonstrated that valgus wedging of the heel can reduce varus torque within the knee and symptoms associated with medial compartment osteoarthritis.7,8 Conversely, however, varus wedging may act to increase torque in the medial knee and symptoms associated with medial compartment osteoarthritis. Since in most cases a functional orthosis acts as least partially as a varus wedge, there is certainly risk for increasing medial knee pain with the use of functional orthoses.
The goal when adjusting these orthoses is to decrease the “varus wedge” function. To look at it another way, we want to reduce the supinatory torque that the orthoses are applying around the subtalar joint axis or let the patient pronate a bit more. One of the easier techniques to accomplish this is to increase the flexibility of the devices by grinding them thinner in the arch as I have described above. Other options include removing the rearfoot post and/or adding a valgus extension to the orthosis.
Lowering the heel cup. Since a heel cup gets wider as it gets higher, the heel cup width is often the limiting factor in allowing an orthosis to fit into the most posterior portion of the shoe. Be aware that after you lower the heel cup, you must often make the posterior wall of the heel cup thinner.
Thinning the heel contact. If a patient feels that the heel is pistoning out of the shoe, thinning the heel contact point of the orthosis allows the orthosis to sit lower in the shoe and in many shoes will eliminate the pistoning.


